Dear Customer,

At Micro Spring & Presswork we are passionate about providing the best customer experience possible. We have stringent internal measures and stretching targets to ensure that we preserve our reputation for 'Excellence without Compromise'. Obviously everything we do is worthless if you, our customers, have a different experience or perception. We endeavour to proactively seek feedback directly from our customers. Alternatively please use the form opposite if you wish to provide comment on any aspect of our business. It is therefore with genuine sincerity that we ask you to take a few minutes to provide feedback on your personal experience dealing with us.

Every response is reviewed in detail by our management team to enable us to target service improvements.

I would like to personally thank you for your custom and for taking the time to help us to improve our service.

Yours sincerely

Keith Gardner
Managing Director